Shipping policy

At Gladiora™, we are committed to providing fast, reliable, and secure shipping. Please read our shipping policy to understand how we handle your orders.

1. Processing Time

Orders are processed within 4-18 hours after payment confirmation.
Processing times may vary during peak seasons or promotional events.

2. Shipping Methods and Delivery Times

We offer free worldwide shipping on all orders.

Estimated delivery times are shown in business days and may vary depending on the destination country.

The estimated delivery time shown at checkout represents the transit time from when the package is marked as shipped (in transit) until delivery. Processing time is separate and not included in this estimate.

After entering your shipping address at checkout, the estimated delivery time for your order will be calculated and clearly displayed on the payment page before completing your purchase.

Please note that delivery times may be affected by customs clearance, holidays, weekends, or unforeseen circumstances.

3. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can monitor your package's progress through the provided tracking link or on our website.

4. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Gladiora™ is not responsible for delays, failed deliveries, or additional costs caused by incorrect, incomplete, or invalid address details.

If a package cannot be delivered due to address issues, the customer may be responsible for reshipping fees.

5. Customs, Duties & Delays

For international orders, all product prices and shipping costs are final. No additional customs duties, taxes, or fees will be charged to the customer upon delivery.

However, customs procedures in certain countries may cause delays that are beyond our control.

Additionally, delays may occur due to force majeure events such as natural disasters, transportation disruptions, strikes, or other unforeseen circumstances.